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Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Money Order or a personal check, drawn on a United States bank in US funds. Payment by personal check will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional seven to ten business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form with your payment to:

Ronda Doucette

3626 Langdon Drive
Augusta, GA 30906 USA

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will refund the original purchase price minus the shipping once we receive it back in original condition. Or we will exchange items if they are faulty on delivery to you and we are notified within seven days of the customer's receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Any item returned that was shipped correctly will be subject to a 15% restocking charge, charged against any possible refund.

Delivery Information

Delivery charges are calculated based on weight, distance and chosen shipping service. If the shipping seems to high, please notify us, and we can reconsider it.


Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.


If we should receive a complaint about any part of our service, by phone, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days). It will be dealt with confidentially and effectively.

Kryptronic Internet Software Solutions